top of page

Health & Safety Waiver

Effective Date: 1 July 2026

All persons using the sauna and cold plunge facilities do so at their own risk.

By making a booking, you acknowledge that sauna and cold plunge use involves exposure to heat, cold, and physical exertion, which may carry inherent risks. If you have any concerns regarding your health, including but not limited to medical conditions, underlying health issues, pregnancy, or the use of prescription medication, you are strongly advised to consult a qualified medical professional before participating.

You confirm that you take full responsibility for monitoring your own physical condition during the session and agree to stop immediately if you feel unwell, dizzy, nauseous, or uncomfortable.

Age Restrictions

  • The sauna and cold plunge facilities are available to individuals aged 16 and over.

  • Participants aged 16–17 must be accompanied by a responsible adult at all times.

Sauna Use Guidelines

  • Sauna sessions should not exceed 20 minutes at a time.

  • First-time users are advised to limit sessions to 10 minutes.

  • Adequate hydration before, during, and after sauna use is strongly recommended.

  • Follow all posted instructions, including guidance on pouring water onto hot rocks.

  • Enter and exit the sauna carefully and ensure the door is properly closed.

  • Exit immediately if you experience discomfort or signs of overheating.

  • You agree to follow all reasonable instructions given by staff at all times for health and safety purposes.

Cold Plunge Guidelines

  • Use of cold water tanks is undertaken at your own discretion.

  • You are responsible for ensuring you are capable of tolerating cold exposure.

  • Surfaces may be slippery; please take care when entering and exiting the tanks.

  • Move carefully between facilities to reduce the risk of slipping.

Conduct & Personal Belongings

  • Alcohol, nudity, smoking, and vaping are strictly prohibited on the premises.

  • Jewellery should be removed before using the sauna or cold plunge.

  • Please bring your own towel or robe. Towels may be available for purchase but are not provided for hire.

  • Valuables should be left at home or secured appropriately. The facility accepts no responsibility for lost or damaged personal items.

Admission & Safety

The company reserves the right to refuse admission or terminate a session if a participant appears intoxicated, unwell, or poses a health and safety risk to themselves or others. In such cases, refunds may not be offered.

Group Bookings

If you are booking on behalf of others, you are responsible for ensuring all participants are aware of these terms and agree to follow safety guidance.

Indemnity & Legal Acknowledgement

To the extent permitted by law, you agree that the company shall not be held liable for injury, loss, or damage arising from the use of the sauna or cold plunge facilities, except where caused by negligence or breach of statutory duty.

Communications

You may receive essential service-related communications regarding your booking. Marketing communications are optional and you may unsubscribe at any time.

Acknowledgement

You confirm that you do not have any medical condition that would make sauna or cold plunge use unsafe, or that you have obtained medical advice confirming it is safe for you to participate.

​

By proceeding with your booking, you confirm that you have read, understood, and agree to this Health & Safety Waiver.

​

This waiver forms part of the terms of your booking.

bottom of page